Privacy Policy

Smartmine is committed to maintaining robust privacy protections for its users. We respect your privacy and ensure that you have the best experience with our service.
Our Privacy Policy is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.

Non-retention policy

We collect “Non-Personal Information” and “Personal Information.”  Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, login attempts, platform types. These are collected solely for security and auditing purposes. Personal Information includes only your name and email address entered when registering your Smartmine account.

We do not sell, trade, rent or otherwise share for marketing purposes any of your information with third parties. In addition, all files or media uploaded to Smartmine are automatically deleted after the processing for your service completes and you have been returned your result. In the event that a failure occurs before processing can complete, Smartmine implements daily deletion of all remaining user-uploaded data on our servers.

Changes to our Privacy Policy

We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site.  Significant changes will go into effect 30 days following such notification.  Non-material changes or clarifications will take effect immediately.

Contact Us

If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to